Back to Home

Field Agent

Multiple Positions

Location: Various counties

Reports To: Supervisor

Role Summary

A Field Agent is responsible for acquiring and supporting micro-businesses that need stock advances. They collect accurate business data, verify vendors, support deliveries, track repayments, and act as stokika's representative in the field.

Key Responsibilities

  • Identify and recruit vendors
  • Verify vendor businesses (photos, GPS, documents)
  • Collect and submit accurate data
  • Coordinate stock deliveries
  • Support repayment follow-up
  • Report fraud signs
  • Maintain daily field activity logs

Minimum Requirements

  • KCSE certificate
  • Experience in sales, fieldwork, microfinance, or community outreach
  • Basic smartphone & web navigation skills
  • Fluent in local languages

Supervisor (Field Operations)

Regional

Location: Regional

Reports To: Field Operations Manager

Role Summary

A Supervisor manages a team of Field Agents, verifies vendor applications, approves stock requests, prevents fraud, and ensures operational success in their region.

Key Responsibilities

  • Manage and train field agents
  • Approve or reject vendor applications
  • Approve stock advances
  • Conduct field audits
  • Investigate fraud signals
  • Oversee deliveries & repayments
  • Prepare weekly regional reports

Minimum Requirements

  • Diploma or Degree
  • 2+ years in sales, microfinance, or field team management
  • Strong digital reporting skills
  • Strong leadership & communication